Returns or exchanges at MagneetPro
Have you placed an order with MagneetPro and wish to return it? On this page, you can read how returns and exchanges work and what you should keep in mind.
We believe it's important that you know what to expect in advance when you want to return a product. That's why we have gathered the most important information for you in a clear overview.
Always check the current return conditions before returning a product.
How to return a product
Do you want to return an order? Follow the steps below to ensure your return runs as smoothly as possible.
Contact us
First, contact MagneetPro and state your order number and the reason for your return.
Receive return information
We will inform you about the next steps and how to return the order.
Package the product carefully
Ensure that the magnetic stickers are well and safely packaged to prevent damage during transport.
Send back the order
Ship the package according to the return instructions you received from MagneetPro.
Return inspection
Upon receipt, we will inspect the returned product before processing the return further.
What requirements must a return meet?
To process a return correctly, it is important that the product has been handled carefully and is returned in the correct manner.
- Contact MagneetPro in advance
- Include your order number with your return
- Package the magnetic stickers carefully
- Ensure that the product has not been unnecessarily damaged
- Follow the return instructions you receive from MagneetPro
Important for magnetic stickers
Magnetic stickers are products that must be handled with care. Folds, creases, tears, or other damage can affect the condition of the product. Therefore, ensure that a returned product is well protected during packaging and shipping.
Need a different size?
Did you order the wrong size or would you prefer a different size magnetic sticker? Please contact us as soon as possible.
Together, we can determine the best solution for your order and vehicle.
Wrong size
Do you need a different size? Contact us before returning the product.
Different vehicle
Check in advance which size is suitable for the available space on your vehicle.
Personal advice
Are you unsure about the correct size? Contact us before placing a new order.
Choosing the right size
Unsure which size you need? First, check the different sizes of magnetic stickers in our collection.
Frequently asked questions about returns
Can I return my order?
In many cases, you can return an order. Contact MagneetPro beforehand so we can inform you about the conditions and return procedure.
How do I register a return?
Contact us and provide your order number and the reason you wish to return the order. We will then inform you about the further steps.
Can I exchange a magnetic sticker for a different size?
Please contact us first. We will then assess what is possible for your specific order.
What if I ordered the wrong size?
Contact us as soon as possible. If the order has not yet been used or processed, we can explore possible solutions.
How should I package a magnetic sticker for return?
Package the magnetic sticker carefully and ensure that it cannot fold, crease, or be damaged during transport.
Can I return a used magnetic sticker?
This may depend on the condition of the product and the applicable return conditions. Therefore, please contact us beforehand.
What happens after my return is received?
Upon receipt, the returned product will be inspected. Afterward, the return will be further processed according to the applicable conditions.
Where can I go with questions about my return?
Do you have a question about returns or exchanges? Please contact us via our contact page.
Are you unsure about returning?
First send us a message before returning an order. This way, we can help you as quickly as possible and prevent unnecessary delays in processing a return.
Do you have a question about your return?
Contact MagneetPro. We are happy to help you with questions about returns, exchanges, or the correct size magnetic sticker.
Contact us